efb77 Privacy Policy

Our Commitment to Your Privacy

efb77 is committed to protecting the personal information of every player who visits or registers on our platform. This Privacy Policy explains in clear, plain English what information we collect from you, why we collect it, how we use it, and the choices you have regarding your data.

By accessing or using efb77, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein. If you do not agree with any part of this policy, please discontinue use of the platform immediately.

Information We Collect

efb77 collects personal information only to the extent necessary to provide you with a safe, enjoyable, and fully functional gaming experience. The following categories of data may be collected during your use of the platform:

Registration & Account Information

• Full name, date of birth, and gender (to verify age eligibility — players must be 21 or older)
• Email address and mobile phone number for account verification and communication
• Preferred username and a securely hashed password
• City or district of residence within Bangladesh (e.g., Dhaka, Sylhet, Chittagong)

Financial & Transaction Information

• Deposit and withdrawal records, including transaction amounts in BDT
• Payment method identifiers used (bKash, Nagad, Rocket, Upay, bank reference numbers — not full account credentials)
• Bonus, promotion, and wagering activity history for fair play compliance

Technical & Usage Data

• IP address, device type, operating system, and browser information
• Pages visited, session duration, click patterns, and game preferences on efb77
• Cookies and similar tracking technologies (see Cookies section below)

How We Use Your Information

The information collected by efb77 is used exclusively for legitimate operational and legal purposes. Specifically, your data enables us to:

• Create, manage, and secure your efb77 player account
• Process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods
• Provide personalised customer support and resolve account-related issues promptly
• Detect and prevent fraud, money laundering, underage gambling, and other prohibited activities
• Send you transactional alerts, account notifications, and — where you have opted in — promotional communications about bonuses, free spins, and seasonal offers
• Continuously improve the efb77 platform, including game offerings, interface design, and performance

Sharing of Your Information

efb77 does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. However, in limited and clearly defined circumstances, your data may be shared with:

• Payment processors and financial partners (bKash, Nagad, Rocket, Upay, and affiliated banking partners) solely to facilitate your transactions
• Technology service providers who support the operation of our platform (e.g., hosting, security monitoring, analytics) — all bound by strict data-processing agreements
• Law enforcement or regulatory authorities where disclosure is required by applicable law or a valid legal order
• A successor entity in the event of a merger, acquisition, or sale of assets — in which case you will be notified in advance

In all cases of sharing, efb77 applies strict contractual safeguards to ensure your data is handled with the same level of care we ourselves apply.

Cookies and Tracking Technologies

efb77 uses cookies and similar lightweight tracking technologies to enhance your browsing experience, remember your preferences, and help us understand how our platform is used. Cookies are small text files stored by your browser. They do not contain executable code and cannot access other data on your device.

Types of Cookies We Use

• Essential cookies — strictly necessary for the platform to function (e.g., keeping you logged in during a session, preventing CSRF attacks)
• Performance cookies — collect anonymised data about how pages are used so we can improve loading speed and reliability
• Preference cookies — remember your language, currency display, and other personalisation settings across visits

You may adjust or disable cookies through your browser settings at any time. Please note that disabling essential cookies may prevent certain features of efb77 from working correctly.

Data Retention

efb77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Account data is typically retained for the duration of your active account plus a period of up to seven (7) years after closure, in accordance with applicable financial record-keeping obligations.

Where data is no longer required, efb77 will securely delete or anonymise it so it can no longer be associated with you as an individual. If you submit a verified deletion request, we will action it within 30 days, subject to any outstanding legal obligations that may require us to retain specific records.

Security of Your Data

efb77 takes the security of your personal data seriously. We employ a combination of technical and organisational measures designed to protect your information against unauthorised access, loss, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit, access controls limiting who within our organisation can view your data, regular security assessments, and secure server infrastructure.

While we apply industry-standard protections, no digital system can guarantee absolute security. In the unlikely event of a data breach that affects your rights or freedoms, efb77 will notify affected users promptly and take immediate remedial action.

Your Rights Regarding Your Data

efb77 respects your rights as a data subject. Subject to identity verification, you are entitled to exercise the following rights in relation to your personal data held by efb77:

• Right of access — request a copy of the personal data we hold about you
• Right to rectification — ask us to correct inaccurate or incomplete information
• Right to erasure — request deletion of your data where there is no compelling reason for us to keep it
• Right to object — object to processing of your data for direct marketing purposes at any time
• Right to data portability — receive your data in a structured, commonly used, machine-readable format

To exercise any of these rights, please contact our support team at [email protected]. We aim to respond to all verified requests within 30 days. There is no charge for submitting a rights request.

Third-Party Services and Payment Partners

efb77 integrates with third-party payment services including bKash, Nagad, Rocket, and Upay to facilitate fast and convenient deposits and withdrawals for players across Bangladesh. These providers operate under their own privacy policies and terms of service, which govern the handling of any data you submit directly to them. efb77 is not responsible for the privacy practices of these independent services.

Additionally, efb77 may use analytics and infrastructure providers to monitor platform health and performance. Any such provider is contractually required to process data only as instructed by efb77 and is prohibited from using your data for their own commercial purposes.

Children's and Minors' Privacy

efb77 is strictly an adults-only gaming platform. We do not knowingly collect, store, or process personal data from individuals under the age of 21. All users are required to confirm their age during registration, and we may request additional identity verification documents at any time to enforce this requirement.

Changes to This Privacy Policy

efb77 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will update the 'Last updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of efb77 following the posting of any changes constitutes your acceptance of the revised policy.

We encourage you to review this Privacy Policy periodically to stay informed about how efb77 protects your information. Previous versions of the policy are available upon request by contacting our support team.

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way efb77 handles your personal data, our support team is here to help. We treat all privacy enquiries with the highest level of care and confidentiality.

Email us at: [email protected]